Last Updated: December 2025
This Website Privacy Policy (“Policy”) applies to Mint Dental Loft (“we,” “us,” or “our”) and our website at mintdentalloft.com and any associated pages we own (collectively, the “Site”).
Important HIPAA Note: This Policy explains how we handle personal information collected through the Site (forms, scheduling tools, payments, cookies, analytics, etc.). It is not our HIPAA Notice of Privacy Practices (NPP) for patient care. To view our NPP, please see: HIPAA Notice of Privacy Practices.
1. Information We Collect
We may collect the following categories of information when you use our Site:
- Contact information: name, email address, phone number, or mailing address submitted through forms or appointment requests.
- Health-related information: details voluntarily provided about your symptoms, concerns, or reason for visit. If any information constitutes Protected Health Information (PHI), we handle it under HIPAA once transmitted through secure systems.
- Technical data: IP address, browser type, device information, pages viewed, time spent on the Site, and similar analytics data.
- Payment or financing information: processed through third-party platforms; we do not store full card numbers.
- Testimonials or reviews submitted voluntarily.
- Approximate geolocation inferred from your IP address.
Our Site is not directed to children under 13. We do not knowingly collect their information without parental consent.
2. How We Use Information
- To respond to inquiries, schedule appointments, and provide dental services.
- To operate, maintain, and improve the Site—including analytics, security, and user experience optimization.
- To send appointment confirmations, reminders, updates, or (with appropriate consent) marketing communications.
- To comply with legal obligations, reduce fraud, and protect the security of our team and patients.
3. Cookies, Analytics & Advertising
We use cookies and similar technologies to support Site functionality and understand usage trends. Analytics tools are configured to avoid capturing PHI.
Some browsers support Global Privacy Control (GPC). Where required, we treat GPC as a valid opt-out signal for specific tracking or data-sharing activities.
You can manage or disable cookies in your browser settings. Doing so may impact certain Site features.
4. reCAPTCHA & Bot Protection
Some forms are protected using Google reCAPTCHA. Google may collect device and usage data as described in its Privacy Policy and Terms of Service.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
5. Vendors, Business Associates & Disclosures
We may share information with:
- Service providers supporting hosting, scheduling, email/SMS delivery, security, payment processing, and analytics.
- HIPAA-compliant Business Associates when PHI is submitted through secure patient forms.
- Financing platforms you choose to interact with (e.g., third-party lenders or payment processors).
- Regulatory or legal authorities if required by law.
- Successor entities in the event of a business transition.
We do not sell PHI.
6. Data Security
We apply administrative, technical, and physical safeguards designed to protect personal information and PHI, including security measures aligned with HIPAA requirements. This includes encryption in transit and reasonable protections appropriate to the sensitivity of the data.
7. Retention
We retain information as long as necessary to provide services or comply with legal, regulatory, and tax requirements. Patient clinical records follow state and federal healthcare retention rules; analytics and website data may have shorter retention periods.
8. Your Choices & Rights
- Email: You may unsubscribe from marketing emails at any time.
- Text messages: Reply STOP to opt out of non-essential or promotional SMS messages (sent only with required consent).
- Cookies: Manage through your browser or cookie banner (where applicable).
- State privacy rights: Residents of states such as CA, CO, CT, VA, UT, TX, and DE may request access, correction, deletion, or opt-out from certain data uses. Requests may be submitted via mintdentalloft@gmail.com or #.
9. Children’s Privacy
Our Site is not intended for children under 13. If you believe a child has submitted personal information, contact us promptly so we can delete it.
10. Breach Notification (PHI)
If a breach of unsecured PHI occurs, we will notify affected individuals and regulatory authorities as required under the HIPAA Breach Notification Rule.
11. Third-Party Links & Embedded Services
Our Site may link to external tools and platforms (maps, scheduling services, reviews, financing). Their privacy policies govern data collected by them.
12. Do Not Use the Site for Emergencies
Website messages are not monitored 24/7. If you are experiencing a dental or medical emergency, call 911 immediately.
13. Changes to This Policy
We may update this Policy periodically. The “Last Updated” date reflects the most recent revision. Continued use of the Site after updates constitutes acceptance of the updated Policy.
14. Contact Us
Mint Dental Loft
2095 Lincoln Ave. #201
Altadena, CA 91001
Phone: 626-610-4413
Email: mintdentalloft@gmail.com
State-Specific Disclosures & Rights
Certain states—including California (CCPA/CPRA), Colorado, Connecticut, Virginia, Utah, Texas, and Delaware—grant consumers additional rights regarding their personal information. These rights may include the ability to request access, correction, deletion, and the ability to opt out of specific data processing activities. Where applicable, state law will govern in the event of a conflict with this Policy.
